Children's and young people mental health services

Who should I contact?

If you are stressed and routinely feeling anxious, tense or depressed and find that these feelings interfere with sleeping, eating, relationships or work, there are a range of services that can help. 

We have also put together a short guide for mental health services in Thurrock which you can download and keep below:

Emotional Wellbeing and Mental Health Service

Children and young people's Mental Health Services across Southend, Essex and Thurrock are provided by NELFT NHS Foundation Trust under the title: Emotional wellbeing and mental health service (EWMHS).

The service is for anybody aged between 0-18 living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.

You may be referred to the EWMHS if you have one or more of the symptoms listed below:

  • Mood and anxiety disorders
  • Behavioural and conduct disorders
  • Emerging personality and attachment disorders
  • Eating disorders
  • Psychotic disorders
  • Deliberate self-harm and suicidal thoughts
  • Substance misuse
  • Autistic spectrum disorder (ASD)
  • Attention-deficit hyperactivity disorder (ADHD)
  • Neurodevelopmental disorders
  • Prolonged bereavement problems

Information Booklet

To download the EWMHS service booklet, click on the link below:

Emotional Wellbeing and Mental Health Service (EWMHS) for children and young people

Contacting the EWMHS service

There is just one main EWMHS number to remember.

Call 0300 300 1600 to access the EWMHS during working hours 9am-5pm, Monday – Friday.

For the out-of-hours Support Service, please call the general NELFT switchboard on 0300 555 1200.

For any further information about EWMHS, please visit: 

For all general enquiries for the EWMHS project team, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For all referral emails, please email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

All general enquiries will be replied to within five working days and all referrals will be screened by a specialist EWMHS health professional within two working days.

Twitter: @NELFT 


Open Up, Reach Out – year 5 update

Open up reach out front cover 2

The NHS in Essex and the three councils have updated their plans to improve the emotional wellbeing and mental health of children and young people across the county by publishing Open Up, Reach Out year 5.

Put together by the seven CCGs, Thurrock Council, Southend Council and Essex County Council, the fiver-year Local Transformation Plan sets out the work yet to be done and summarises what has already been achieved in previous years of the plans.

We continued to invest in children and young people’s services with investment into the crisis service, engagement with children and young people and schools support.

This year 5 document is a refresh of the local transformation plan, showing what has been achieved so far and the priorities for action over the next few years.

pdf Open Up Reach Out in year 5 - Southend Essex Thurrock (7.15 MB)

You can download the older versions below, including a short summary version of the original plan:

pdf Open up Reach out - Mental Health Services for Essex - Year 3 (6.75 MB)

pdf Open Up, Reach Out - year 2 (5.30 MB)

pdf Full version - Open up Reach out (5.74 MB)

pdf Short version - Open up Reach out (1.75 MB)