Mandy Ansell – Life in the fast lane!

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welcome to the first blog from out Accountable Officer, Mandy Ansell! 


Welcome to my new blog. Its mid-February already and I’ve been confirmed as the permanent Accountable Officer for the Thurrock CCG! For me it’s business as usual and I’ve been working hard with colleagues to give Thurrock people the best possible health and care experience we can. But, as any other person in the NHS will tell you, these times are anything but usual!

My day starts with an overview of how our local hospitals are managing under winter pressures, dealing with any crises that maybe occurring in our health services and working to ensure Thurrock’s NHS is fit now and for the future.

We are weathering winter pressures in Thurrock and our Health Hubs are helping to relieve pressure on out-of-hours services. There are four hubs in Thurrock offering out-of-hours GP/Nurse appointments Monday to Friday 6.30pm – 8.30pm and at weekends 9am – 12pm. Thanks to additional funding they will continue to do this until the end of March. We hope to prove how useful the out of hours appointments have been in preventing unnecessary attendance at A&E; and enabling patients to have routine appointments outside the regular 8am-6pm hours.

I lead a team of extraordinarily committed people who work to ensure we get the best out of our health providers and support those who need to improve. The next few months will be telling as we report on our work for the last year and await confirmation on our budget for the coming financial year. You may already know, but we are part of the Essex Success Regime, which means we are one of three special areas to get intensive support to change our services to meet the needs of a modern society. In 2016, we asked our local people what health services matter to them the most and now we will be sharing plans for change to the way our three hospitals work. We are moving on at pace with our initiatives for the GP forward view and For Thurrock in Thurrock, If you haven’t seen the latest newsletter please do take a look as there’s lots to feel proud about. All this change and partnership working across health, primary care and social care is part of a wider Sustainability and Transformation plan, which is happening across the NHS.

I’ll be back in a month or so to tell you more, but a personal message from me, we can see things improving in Thurrock with lots to celebrate and look forward to. I think my uplifting photos of our wonderful river views in Thurrock say it all!

Mandy Ansell (Accountable Officer) Blog

Motto: “Never lose your sense of humour!”