Find out more about how health and social care is changing in Thurrock.
NHS Thurrock Clinical Commissioning Group (CCG) along with our partners at Thurrock Council, Healthwatch Thurrock and Stronger Together Thurrock have been embarking on an ambitious vision to radically change the way health and social care services are commissioned and provided for Thurrock.
One of our primary aims is to improve care within the community, develop services, and ensure that patients are at the centre of all plans, changes and improvements.
For Thurrock in Thurrock proposes a new model of health care that would place greater emphasis on care based within distinct areas (localities). Health and social care teams will work closely together to deliver care closer to home, moving away from the current more complex system.
Our proposals will see less fragmentation between services and less reliance on services from outside of Thurrock. By focusing on local care with greater integration between providers, we plan to make the best use of Thurrock funds and resources to pay for health, community and social care in Thurrock and for Thurrock people.
See below for a summary of some of our achievements so far:
- Integrated beds for Thurrock, patients were once spread across Essex. Now we have 24 beds based here at the Mayfield Ward at Thurrock Community Hospital so people can recover and get well again within Thurrock;
- We have worked together with Thurrock CVS to launch social prescribing in Thurrock. Social prescribing sees navigators based in GP practices that direct people to services that can help them with any issues or challenges that are not medical. A social prescribing pilot has proved successful and has been expanded to more practices across Thurrock;
- Launch of a single number phone line in November 2017 which Thurrock residents can call for their health, mental health and social care needs: Thurrock First;
- Other local initiatives such as Shared Lives sees people with care needs living with their carers and Time Bank Thurrock which encourages volunteering.
In the coming months and years, we will continue to work together to bring improvements to health and social care:
- We are currently recruiting for an expanded primary care team. We have already recruited in Tilbury and Chadwell. From February 2019, there are more professionals with specialist knowledge working in GP practices including pharmacists, physiotherapists and paramedics;
- As part of a joint initiative and a new way of working called Better Care Together Thurrock, we are piloting a new way of providing social care: the new Thurrock Community Led Support team sees social care workers meeting people closer to where they live to discuss their needs;
- We have been developing new centres that offer health, care and community services, known as Integrated Medical Centres (IMCs). These IMCs will bring a range of services under one roof including GP services, social care, community care and voluntary organisations. Four Centres will be located across Thurrock in Purfleet, Tilbury, Grays and Corringham. The Tilbury IMC was approved by the Thurrock Council Cabinet in September 2018.
For Thurrock in Thurrock newsletter
We want to make sure that we keep you up-to-date with all the latest news on our plans for the area. To that end, we publish a quarterly newsletter packed full of useful information. Click the link below for latest issue.
For older copies of For Thurrock in Thurrock, visit the For Thurrock in Thurrock newsletter section.
Your thoughts on our plans – our 2016 consultation
During spring 2016, we conducted an engagement process which saw Healthwatch Thurrock discussing our plans with residents from across Thurrock. The responses gathered showed that people really supported our plans.
There was strong support for keeping care in the community, because when patients are sent to other areas, it can be difficult to stay in touch with relatives which can hamper their recovery. For similar reasons, residents told us that intermediate care should be local where possible, especially where public transport is patchy or non-existent.
How we gathered views
- Healthwatch Thurrock conducted a number of events and drop-ins so that residents could find out more about our plans;
- We created a survey that could be completed online or via post so that residents could share their views with us;
- Our plans were also shared online through our websites and social media.